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Terms and Conditions


TERMS AND CONDITIONS

Welcome to www.lelebombe.com. These general terms and conditions of use govern the access to and use www.lelebombe.com. The access to and use of this website as well as the purchase of products on www.lelebombe.com are based on the assumption you have read, understood and accepted these general terms and conditions. If you require any information regarding shipping, refunds and returning purchases from www.lelebombe.com, please refer to these Terms and Conditions as well as our Contact Page or you can email us at hello@lelebombe.com.  These terms and conditions, together with any other policies referred to in these terms and conditions (including any policies or documents to which a link is provided from these terms and conditions) (together “Terms”) apply to all orders submitted by you for Products (as defined below) made available by us for purchase over the Web Store. Please read these Terms carefully.

 

REGISTRATION AND PRIVACY

Cancellation Policy

We hope that you will be delighted with your purchase from LELE BOMBE, however, if you do decide the item is not to your taste please be aware of the following policy.

Before purchasing one of our products please note the following: 

  1. Products that are handmade will always differ slightly by the individual nature of each design, size, patterns and colours. We support only 100% handmade items. Due to the handmade nature of each design, size and patterns will differ slightly.
  2. Macrame knots or overhand knots are used at the end of our bracelets. Please note artisans melt the ends to seal the thread. At times it will result in a darken color. It is part of the craft process and not a defective item. All bracelets are adjustable and will fit any size wrist. Just tie it lightly in a knot and release the knot to take it off.

 

Refunds and Exchanges

If we accept your return you must take reasonable care of all Goods in your possession and return them to us, appropriately packaged to avoid damage, within 10 days from the cancellation date. Items should be returned new, unused, and with all the tags still attached. Returns that are damaged or soiled will not be accepted and may be sent back to the customer. I am sure we will be able to work something out.*Return shipping is the customer's responsibility. We guarantee the quality and individuality of all our products.   If you are not completely satisfied with your purchase, you may contact us hello@lelebombe.com. Please allow up to 2 weeks for us to receive your return and process your request. Refunds will be issued in the original form of payment for the cost of the product.

 

ORDERING

Before placing your order online, please be sure to review it and ensure that you have selected the right style and quantity. If you have a promotional code, please enter it at the checkout and click on the “Update” button to recalculate the product price.

Once you have selected your choice and your order has been placed, you will receive an email from LELE BOMBE outlining the details of your order. This is only to acknowledge that we have received your order. Before your order can be finalized, LELE BOMBE must receive cleared funds or confirmation of the authorization of the payment. Once payment has been received we will confirm that the order has been accepted by sending an Order Confirmation to your email address previously provided. The acceptance of your order brings into existence a legally binding contract between you and LELE BOMBE Limited. Unless you cancel your order, acceptance of your order and completion of the contract between you and LELE BOMBE will be completed when you receive a confirmation email to confirm that the items have been dispatched.

 

PRICING

The cost of packaging and postage/carriage is shown separately and (in the case of special or overseas orders) will be quoted by us on request and payable separately from the price of the Goods. All LELE BOMBE products products must be paid for in full before being dispatched.

 

PAYMENT

All payment for Goods and for the cost of packaging and delivery must be made before the Goods are delivered. Payment online will be made by credit card, debit card or Paypal. The total cost of your order will be the purchase price for the Products, plus delivery charges (when applicable). In the event that payment for an order is not received, you are not fully entitled to use your nominated credit, debit or charge card, or such card has insufficient funds to cover the cost of the order then LELE BOMBE may contact you allowing you to make payment in full within a specified time period by the same of other means.

 

WARRANTIES AND LIABILITY

We warrant to you that the Goods ordered by you will meet the description as shown on our website (or any other description given to you in writing). LELE BOMBE will hold no liability for loss of profit or for any indirect, special or consequential loss or damage, costs, expenses or other claims for compensation whatsoever arising out of or in connection with the supply or non-supply of the purchased items (including any delay in supplying the items) or their use or resale by you.  

 

INTELLECTUAL PROPERTY

The LELE BOMBE trademark as well as all trade marks, whether they are figurative or not, and all other marks, trade names, service marks, brand names, business names, illustrations, images, videos, logos, registered or unregistered designs, copyrights and patents (“Intellectual Property”), which appear on our Products, Web Store, accessories or packaging, whether registered or not, are and remain the exclusive property of LELE BOMBE. Any reproduction, whether complete or partial, modification or use of the Intellectual Property, for whatever reason and in whatever medium, without our written, express and prior agreement, is strictly prohibited, as is any combination or use in conjunction with any other mark, symbol, logo and more generally any distinctive sign intended to form a composite logo. The entire content of the Website, including all copyright, trademarks and other intellectual property rights it contains. You are permitted to copy, transmit and to use such material only for the purpose of ordering products from the Website, but you not are entitled to copy, reproduce, transmit, display in public, create derivative works from or otherwise commercially exploit such material.